Frequently Asked Questions

Q: What types of products do you sell?

A: We offer a curated collection of home decor items, including lamps and lighting, scented candles and diffusers, cushions, wall art, and other unique accents to help you create a stylish and inviting home.

Q: Where are you located?

A: We are an online retailer, allowing us to serve customers across the country/world. We do not have a physical storefront.

Q: How can I contact customer support?

A: You can reach our customer support team by emailing info@thecouplecorner.com. We aim to respond to all inquiries within 24-48 hours.

Q: What payment methods do you accept?

A: We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options as displayed during checkout.

Q: Do you offer international shipping?

A: Yes, we currently ship globally but some products may have limited availability. Please see our Shipping Policy for more details on international shipping rates and delivery times.

Q: What is your return policy?

A: Due to the nature of the products, all the products offered through the website are non-refundable under any circumstances. All sales are final, and no exceptions will be made. We will not be liable for any products purchased by mistake. Please see our Returns & Exchanges page for detailed information and exceptions.

Q: How can I track my order?

A: Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order on our website in the "Track My Order" section.

For further inquiries or specific questions, feel free to email us at info@thecouplecorner.com. You can also check out our blogs for more detailed information and tips on caring for your pets!