Frequently Asked Questions (FAQ)

Q: What types of products do you sell?
A: We specialize in home decor for couples, offering a curated selection of items such as coordinated bedding sets, romantic wall art, personalized photo frames, and ambient lighting to help you create a cozy and intimate living space.

Store Information

Q: Where is your physical store located?
A: We are an online store serving customers globally and do not currently have a physical retail location.

Customer Support

Q: How can I contact customer service?
A: Please email us at info@thecouplecorner.com, and a representative will respond within 24-48 hours.

Payment Methods

Q: What payment methods do you accept?
A: We accept major credit cards (Visa/Mastercard/American Express), PayPal, and other secure payment options displayed at checkout.

International Shipping

Q: Do you offer international shipping?
A: Yes! Please refer to our Shipping Policy for details.

Return Policy ※Please Note※

Q: What is your return policy?
A: Due to the personalized and intimate nature of our home decor products, all items are strictly non-returnable (no refunds under any circumstances). All sales are final, and no exceptions can be made. Please see our Return Policy for full details.

Order Tracking

Q: How can I track my order?
A: After your order ships, you will receive an email with a tracking number and link. You can also check the status by logging into your account on our website and visiting the "Track Order" page.

Note: Our product lineup has been updated to focus exclusively on couple-centric home decor. Some policies may be revised to reflect this change - please check our latest policy pages for the most current information.